Seasonal Main Office Receptionist

• Employee Status: Part-Time, Seasonal (April 25 - Oct 26)
• Schedule: Semi-flexible schedule of 17 hours a week. Afternoons preferred. Working hours between 8:30 AM - 5 PM.
• Pay Rate:  $16.00/hr

Who We’re Looking for

Our Receptionist role is crucial to the smooth operation of the Shelburne Farmsoffices. With no two days the same, you will be meeting immediate and ongoing needs of our fast-paced and dynamic reception hub.

• You create a welcoming and well run reception and office environment for both staff and visitors. You provide excellent customer service and enjoy communicating with people over the phone, through email, and in person.
• You thrive in a position that involves collaboration and support of a wide range of administrative tasks while utilizing your creativity for invention and implementation of new systems and processes.
• You enjoy working primarily in a digital workspace with spreadsheets, collecting data, taking inventory, and have a strong aptitude for details.

What You’ll Do

Reception:

• Collaborate and effectively communicate with the Administrative Team.
• Support a continuous effort to build and sustain a diverse and welcoming working and learning environment for all program participants, guests, and staff.
• Route incoming calls, properly and courteously.
• Supply information regarding Shelburne Farms over the phone, via email, or in person.
• Greet office visitors upon arrival and establish a positive and professional relationship with frequent visitors such as Board members.
• Monitor farm radio conversations and respond as needed
• Serve as a communication hub in the event of a farm emergency or disruption.
• Continually monitor, respond to, and route messages appropriately.
• Keep the reception area and kitchen tidy.

Office Support:

• Oversee shared kitchen space, including continuous brewing of coffee, stocking of mugs and flatware, and stocking of kitchen essentials (i.e. coffee, creamer, tea, etc.).
• Conduct inventory, assist with office order requests, process incoming products and invoices, and notify recipients of special orders.
• Emptying of recycle bins in various Farm Barn office spaces.
• Assist office staff with copiers and faxes and route incoming faxes.
• Monitor All Farm Calendar to familiarize with Shelburne Farms' programming and maintain Gmail inbox for info@shelburnefarms.org.
• Email staff (Year Round and Seasonal) of office updates and general queries as needed.
• Printing, filing, data entry, record keeping and photocopying as needed.
• Support planning and logistics for Birthday and holiday celebrations.
• Maintain inventory of and stock Shelburne Farms publications in designated areas of Farm Barn.
• Serve as a communication hub in the event of a farm emergency or disruption.

Mailings:

• Process outgoing mail accurately and on a timely basis.
• Open, date stamp and distribute incoming mail.
• Notify mail recipients of incoming deliveries.
• Assist with routine postage machine upkeep and add postage funds.
• Assist with development mailings as needed, including but not limited to: Gift Acknowledgment Letters, Renewal Mailings, other mailings
• Assist with development filing (as available)
• Assign staff mailboxes and update as needed.

Core Qualifications

Equivalent education/experience can substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

• Customer service or retail experience of 1 or more years.
• Intermediate to advanced computer skills and the ability and eagerness to learn new software and systems quickly.
• Verbal and written communication skills.
• Proficient in Microsoft Office Suite and Google Suite (Gmail, Google Calendar, Google Sheets, Google Forms, etc.).
• Ability to work in person and onsite on a consistent and reliable basis.
• Positive attitude, flexibility, and a sense of humor with a willingness to be a team player.
• Proven ability to organize, manage and prioritize multiple tasks and projects.
• Commitment to the values of justice, equity, diversity and inclusion.
• Ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Additional Valued Qualifications

• Administrative support and or reception experience of 2 or more years
• This role works closely in tandem and shares responsibilities with the Office Administrator & Receptionist. Willingness to work collaboratively coupled with strong communication are essential.

Work Environment & Physical Demands

• Able to work in close quarters in an open and busy office environment.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Sorting mail and lifting incoming and outgoing packages.
• Ascending/descending stairs.
• Office temperature can vary during the year.
• The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Benefits

• We offer a 30% discount on farm products.
• Six (6) days (48 hours) of paid Sick Time for all seasonal employees.

To Apply

• Please submit a resume and response to the questions listed below to our hiring team at jobs@shelburnefarms.org with “Receptionist” in the subject line.
• All submissions will be acknowledged and are confidential.
  • Tell us how your experiences, values, and/or efforts demonstrate your commitment to the values of diversity, justice, and equity.
  • How did you hear about the position?

Shelburne Farms is an Equal Employment Opportunity Employer. Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply. The duties and responsibilities described herein are not intended to be a complete and comprehensive list; additional tasks may be assigned to this position from time to time, and the scope of the position may change based on operational demands.